Privacy policy

Last updated: October 3, 2026

This Privacy Policy explains how Prevail Studios ("we," "us," or "our") collects, uses, and shares your personal information when you visit prevailstudios.co (the "Site"), make a purchase, sign up for emails or text messages, or otherwise interact with us (together, the "Services"). By using the Services, you agree to this Privacy Policy.

Information We Collect

  • Information you give us: your name, email address, phone number, shipping and billing address, order details, and anything you send us when contacting support.
  • Payment information: payments are processed by our payment providers (such as Shopify Payments). We do not store full card numbers.
  • Usage information: device and browser type, IP address, pages viewed, and how you interact with the Site, collected through cookies and similar technologies.
  • Information from service providers: companies that help run our store, such as Shopify (our e-commerce platform) and Klaviyo (our email and SMS platform).

How We Use Your Information

  • To process and ship your orders, handle returns or issues, and send order updates.
  • To send marketing emails and, if you opt in, marketing text messages about new drops, promotions, and restocks.
  • To provide customer support.
  • To improve the Site, understand what customers like, and prevent fraud.
  • To comply with legal obligations.

How We Share Your Information

We share personal information only with:

  • Service providers who help us run the business, such as our e-commerce platform, payment processors, shipping carriers, fulfillment partners, and email/SMS platform. They may use your information only to provide services to us.
  • Advertising and analytics partners, limited to cookie and usage data (such as pages viewed) to help us show relevant ads and measure performance.
  • Authorities or others when required by law, or to protect our rights, customers, or the Services.
  • A buyer or successor if the business is sold or merged.

We do not sell your phone number or SMS information.

SMS/Text Messaging

If you opt in to receive text messages from Prevail Studios, we collect your mobile phone number to send you marketing and order-related messages. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties. We share this information only with service providers that help us deliver messages (such as our SMS platform), and only for that purpose.

Message frequency varies. Msg & data rates may apply. Reply STOP to unsubscribe at any time. Reply HELP for help, or email prevailstudios8@gmail.com. See our Terms of Service for full SMS terms: https://prevailstudios.co/policies/terms-of-service

Cookies

We use cookies to keep the Site working, remember your cart and preferences, and understand how visitors use the Site. You can block or delete cookies in your browser settings, but some parts of the Site may not work properly. Our Site honors the Global Privacy Control (GPC) signal as a request to opt out of targeted advertising.

Your Choices and Rights

  • Email: click "unsubscribe" in any marketing email.
  • Text messages: reply STOP to any text.
  • Your data: depending on where you live, you may have the right to access, correct, delete, or receive a copy of your personal information, or to opt out of targeted advertising. Email us at prevailstudios8@gmail.com to make a request. We will not discriminate against you for using these rights.

Data Security and Retention

We use reasonable measures to protect your information, but no system is 100% secure. We keep your information only as long as needed to run the business, complete orders, and meet legal requirements.

Children

Our Services are not directed to children under 13, and we do not knowingly collect their personal information. If you believe a child has given us information, contact us and we will delete it.

Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with a new "Last updated" date.

Contact Us

Prevail Studios LLC 186 E Gilliflower Ave, Las Vegas, NV 89183, United States.  prevailstudios8@gmail.com